This Privacy Policy explains what data 8FLX collects, how we use it, and the choices you have.
What we collect
- Account data: name, email, password (hashed).
- Wellness data you provide: weight, goals, check-ins, recipes, preferences.
- Billing data: processed by our payment provider (Stripe). We store your customer ID and subscription status, never your full card number.
- Usage data: basic logs needed to operate the Service (IP, device, timestamps).
How we use it
- To operate and personalize the app.
- To send transactional emails (verification, receipts, reminders you've opted into).
- To detect abuse and keep the Service secure.
Sharing
We do not sell your data. We share only with the providers required to run 8FLX (e.g. Stripe for payments, our email provider, our database host), under contracts that limit their use of your data.
Your choices
- Update your profile or delete your account from settings.
- Unsubscribe from non-essential emails using the link in any email.
- Request a copy or deletion of your data: admin@8flx.com.
Data retention, deletion, and restoration
When you delete your 8FLX account, your account is deactivated immediately and you are signed out of all devices. Your account and private data are retained for 30 days. During that window you may sign back in and choose Restore My Accountto cancel the scheduled deletion. After 30 days, your account and private data are permanently deleted, including nutrition, exercise, sleep, hydration, goals, schedules, notifications, AI logs, subscription records, and uploaded files (meal photos, feedback screenshots).
Public Community Content
To protect the integrity and continuity of community content, recipes that a member previously submitted and that were approved for public sharing may remain available on the Service after account deletion in anonymized form.
Before the account is permanently deleted, 8FLX removes the recipe’s connection to the member’s account, username, profile, avatar, ownership references, and other personal identifiers. Retained images are moved to a neutral community-owned storage location that does not contain the member’s identifier, and the recipe is displayed as contributed by “8FLX Community Member.” Anonymized public content cannot be reclaimed after deletion completes.
Draft, pending, rejected, and private recipes are deleted together with the member’s other private account data and are not retained.
Deletion tombstone & retention
For security, abuse, billing, and legal purposes we retain a minimal deletion tombstone containing only the deleted account’s internal identifier, the deletion timestamp, and non-personal operational completion counts (for example, how many public recipes were anonymized). This record contains no name, email, contact, device, or wellness information. Deletion tombstones are automatically purged after two years.
Canceling a paid subscription is a separate action from deleting your account. Canceling stops future renewal but preserves your account and data; paid access continues through the end of the current billing period. Uninstalling the app does not cancel a subscription, and deleting your 8FLX account does not automatically cancel an Apple or Google subscription — those must be canceled through the respective platform. Refunds are subject to the payment provider’s policies and applicable law.
Minor users and parental consent
8FLX is available to users of all ages. Users under 18 must have permission and supervision from a parent or legal guardian to create and use an account. Parents or legal guardians are responsible for supervising minor users. Additional parent or legal guardian consent may be required for users under the applicable legal consent age, including children under 13 in certain jurisdictions.
International transfers
Your data may be processed in countries outside your own. We use standard safeguards required by law.
Contact
admin@8flx.com