Welcome to 8FLX. These Terms of Service ("Terms") govern your access to and use of the 8FLX mobile application, website, features, content, and related services collectively referred to as the "Service."
By creating an account, purchasing a subscription, accessing, or using the Service, you agree to these Terms and to the 8FLX Privacy Policy. If you do not agree, do not create an account or use the Service.
1. Age Eligibility and Minor Users
You must be at least 13 years old to create or use an 8FLX account.
Users who are 18 years of age or older may create and manage their own accounts.
Users who are between 13 and 17 years old may create and use an account only with the permission and supervision of a parent or legal guardian. By permitting a minor to use 8FLX, the parent or legal guardian accepts responsibility for the minor's use of the Service.
8FLX is not directed to children under 13, and children under 13 are not permitted to create or use an account. We do not knowingly collect personal information from children under 13. If we learn that an account belongs to a child under 13, we may suspend or delete the account and associated personal information in accordance with applicable law.
Some countries or regions may require a higher minimum age or additional parental consent. Where local law establishes a higher age requirement, that higher requirement applies.
By creating an account, you confirm that you meet these eligibility requirements and that any required parent or legal guardian permission has been obtained.
2. Your Account
You are responsible for:
- Providing accurate and current account information.
- Keeping your login credentials confidential.
- All activity occurring under your account.
- Promptly notifying 8FLX if you suspect unauthorized access, misuse, or a security breach affecting your account.
You may not create an account using another person's identity or allow another person to access your account in a misleading, unauthorized, or unlawful manner.
3. Privacy
Your use of the Service is also governed by the 8FLX Privacy Policy, which explains how we collect, use, store, share, retain, protect, delete, and anonymize information.
The Privacy Policy is incorporated into these Terms by reference. If these Terms and the Privacy Policy appear to conflict regarding the handling of personal information, the Privacy Policy will control to the extent required by applicable privacy law.
4. Wellness Information; Not Medical Advice
8FLX is a general wellness, fitness, nutrition, organization, and lifestyle-tracking tool.
8FLX is not a healthcare provider, medical professional, medical device, diagnostic service, emergency service, or substitute for professional medical care.
The Service is not intended to diagnose, treat, cure, monitor, prevent, or manage any disease, illness, injury, or medical condition.
Content, calculations, estimates, reminders, recommendations, goals, nutrition information, workout information, AI-generated content, and other features are provided for general informational and wellness purposes only. They may be incomplete, inaccurate, delayed, or inappropriate for your individual circumstances.
Always consult a qualified healthcare professional before making significant changes to your diet, exercise, medication, treatment, sleep, or health routine.
Never disregard professional medical advice or delay seeking medical care because of information provided through 8FLX.
If you believe you are experiencing a medical emergency, contact emergency services immediately.
5. Subscriptions, Free Trials, and Billing
Certain features require a paid subscription.
Pricing, billing frequency, free-trial terms, introductory offers, renewal terms, and applicable taxes are displayed before purchase. Unless canceled, subscriptions automatically renew at the end of each billing period at the price shown at checkout or as otherwise permitted by the applicable billing platform.
Subscriptions purchased through Apple's App Store must be managed and canceled through the subscriber's Apple ID and Apple subscription settings.
Subscriptions purchased through Google Play must be managed and canceled through the subscriber's Google Play account.
Subscriptions purchased directly through the 8FLX website or Stripe must be managed through the applicable 8FLX or Stripe subscription-management experience.
8FLX generally cannot cancel, refund, or directly modify a subscription purchased through Apple, Google, or another third-party platform on the subscriber's behalf.
Deleting the 8FLX app does not cancel a subscription.
Canceling a subscription stops future renewal but does not automatically delete the user's 8FLX account or previously entered data.
Refund eligibility is governed by the policies of the platform through which the subscription was purchased and by applicable law.
See the 8FLX Cancellation Policy for additional details.
6. Acceptable Use
You agree not to:
- Use the Service for unlawful, fraudulent, deceptive, abusive, harmful, or unauthorized purposes.
- Attempt to gain unauthorized access to the Service, another account, or any connected system.
- Disrupt, damage, overload, interfere with, or impair the Service.
- Introduce malware, malicious code, automated scraping systems, bots, or other harmful technology.
- Reverse-engineer, decompile, disassemble, copy, or attempt to derive the source code of the Service except where such restrictions are prohibited by law.
- Circumvent subscriptions, usage limits, security controls, feature restrictions, or access protections.
- Upload, submit, publish, or share unlawful, threatening, defamatory, abusive, discriminatory, infringing, deceptive, or otherwise harmful content.
- Impersonate another person or organization.
- Misrepresent your identity, qualifications, affiliation, achievements, wellness results, or use of 8FLX.
- Use the Service or its content to provide unauthorized commercial, medical, nutritional, or professional services.
- Use AI features through automated, bulk, abusive, resale, or system-burdening methods.
7. AI Features and Fair Use Policy
Certain features within 8FLX use artificial intelligence, machine learning, automated analysis, third-party data, and cached information.
AI-generated results may be inaccurate, incomplete, outdated, misleading, or inappropriate for your circumstances. AI content must be independently reviewed before you rely upon it. AI-generated information is not medical, nutritional, legal, financial, or other professional advice.
To help provide a reliable experience and manage the cost of AI-powered services, certain AI features may have daily, weekly, monthly, or other usage limits.
Current limits may include, but are not limited to:
- Ask AI Product Questions: up to 150 AI product questions per month.
- MealIQ: up to 150 AI meal-photo analyses per month.
- AI Macro Goal Builder: up to 30 AI-generated macro plans per month.
- AI Recipe Builder: up to 30 AI-generated recipes per month.
- AI Workout Builder: up to 15 AI-generated workouts per month.
- AI Goal Builder: up to 15 AI-generated goals per month.
Scan Food, barcode scanning, manual product searches, product-photo recognition, product ratings, product alternatives, and AI-generated product explanations may use AI, third-party data, cached data, or a combination of these sources.
To improve speed, consistency, reliability, and efficiency, 8FLX may cache and reuse AI-generated or previously processed information, including:
- Product analyses
- Recipes
- Recipe images
- Workouts
- Meal analyses
- Goal plans
- Macro plans
- Product explanations
- Similar AI-generated results
Cached information should not contain another member's private personal data.
Unused usage allowances do not roll over unless 8FLX expressly states otherwise.
AI features are intended for normal personal use. Excessive, automated, abusive, fraudulent, commercial, resale-oriented, or system-burdening use may result in temporary restrictions, permanent restrictions, suspension of AI functionality, or account action.
8FLX may add, remove, modify, suspend, restrict, replace, or discontinue AI features, models, providers, limits, caching rules, and availability at any time.
8FLX reserves the right to update AI usage limits within the application, and limits may be updated with or without notice.
8. Content You Submit
You retain ownership of original recipes, written material, photos, videos, notes, feedback, and other content you submit, subject to the license granted below.
By submitting content, you represent and warrant that:
- You own the content or have all permissions required to submit it.
- The content does not violate copyright, trademark, privacy, publicity, contractual, or other rights.
- The content is accurate to the best of your knowledge where accuracy is relevant.
- The content is not unlawful, deceptive, dangerous, abusive, or harmful.
You grant 8FLX a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, format, display, distribute, moderate, and otherwise use submitted content only as reasonably necessary to operate, improve, moderate, promote, and provide the Service.
This license continues for as long as the content remains available through the Service.
You may delete eligible content through available in-app tools before deleting your account.
9. Public Recipes and Community Content
Recipes and other content that you intentionally submit for public or community use may be viewed, saved, referenced, rated, cached, or otherwise used by other members.
Deleting your account does not necessarily require removal of public community content when that content can lawfully remain after being irreversibly anonymized.
When an account is deleted:
- Personal account information and private user-linked data will be deleted or irreversibly anonymized, subject to lawful retention requirements.
- Public recipes or other community contributions may remain only if all identifying links to the former member are permanently removed.
- The member's name, username, profile, email, account ID, author link, avatar, and other identifying information must no longer be displayed or recoverably associated with the retained content.
- Retained content may be attributed to a neutral label such as "Former 8FLX Member."
- Content that cannot be effectively anonymized must be deleted.
- 8FLX may remove public content at any time, with or without notice, for legal, safety, quality, moderation, duplication, or operational reasons.
Anonymized public content cannot later be restored to or reclaimed by the deleted account.
10. Account Cancellation and Deletion
Canceling a paid subscription does not automatically delete your 8FLX account.
Users may initiate account deletion from within the app.
When account deletion is requested:
- Access to the account may be disabled promptly.
- The account remains recoverable for 30 days after deactivation. During that window, signing back in and choosing Restore My Account will cancel the scheduled deletion and preserve all account data.
- During the recovery period, the account may be restored by the user where that option is available.
- After the recovery period, personal account information and private user-linked data will be permanently deleted or irreversibly anonymized.
- Information may be retained when reasonably necessary to comply with law, resolve disputes, prevent fraud, enforce agreements, maintain financial or tax records, protect safety, or establish legal claims.
- Public community content may remain only under the anonymization conditions described in these Terms.
Where applicable law requires deletion sooner than the stated recovery period, 8FLX will follow the legally required timeframe.
Some information may remain temporarily in secure backups until those backups are overwritten through ordinary retention cycles, provided that the information is isolated from ordinary use and deleted in accordance with applicable law.
11. Security and Inherent Risks
8FLX uses reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no website, application, database, transmission method, cloud platform, or online service can guarantee complete security.
By using the Service, you acknowledge that risks may include:
- Unauthorized access
- Hacking or malicious activity
- Data breaches
- Credential theft
- Device loss
- Third-party service incidents
- Transmission errors
- Software vulnerabilities
- Events beyond 8FLX's reasonable control
You are responsible for using a strong password, protecting your device, and submitting only information you are comfortable storing or sharing through an online service.
Security practices, encryption, retention, and data-handling details are described further in the Privacy Policy.
12. Intellectual Property
Except for user-submitted content, all rights in the Service belong to 8FLX or its licensors.
This includes, without limitation:
- The 8FLX name and logos
- Branding and visual identity
- Software and source code
- Databases and data organization
- Graphics and designs
- Page layouts
- Text and instructional content
- Icons and illustrations
- Audio and video
- Feature names
- AI prompts and workflows
- Compilation and presentation of content
You may not copy, reproduce, sell, license, distribute, modify, publish, create derivative works from, or commercially exploit 8FLX intellectual property without prior written authorization.
No rights are granted except those expressly stated in these Terms.
13. Third-Party Services
The Service may rely on or connect with third-party platforms, service providers, app stores, payment processors, AI providers, databases, hosting providers, authentication providers, and device services.
Third-party services may include, without limitation, Apple, Google, Stripe, RevenueCat, Lovable, cloud infrastructure providers, AI providers, and product-data sources.
Third-party services are governed by their own terms, policies, availability, and technical limitations.
8FLX is not responsible for:
- Third-party outages or interruptions.
- Third-party content or data accuracy.
- Changes made by third-party providers.
- Third-party security incidents outside 8FLX's reasonable control.
- A user's separate relationship with a third-party provider.
- Decisions by an app store, payment provider, or platform regarding purchases, refunds, availability, or account access.
14. Service Availability and Changes
8FLX strives to keep the Service available and functioning but does not guarantee uninterrupted, error-free, secure, or continuous access.
The Service may be unavailable due to:
- Scheduled maintenance
- Emergency maintenance
- Software updates
- Feature changes
- Third-party outages
- Network failures
- Security incidents
- Technical problems
- Legal or regulatory requirements
- Circumstances beyond our reasonable control
8FLX may add, modify, suspend, restrict, replace, or discontinue any feature or part of the Service at any time.
We do not guarantee that any specific feature, integration, AI model, data source, device connection, or third-party service will remain available.
15. Feedback and Suggestions
You may voluntarily submit ideas, comments, suggestions, feature requests, corrections, proposals, or other feedback regarding 8FLX.
You grant 8FLX the right to use, evaluate, develop, reproduce, modify, publish, implement, or commercialize that feedback without restriction or obligation to compensate you.
Submitting feedback does not create a confidential, fiduciary, employment, partnership, or other special relationship between you and 8FLX.
16. Suspension and Termination
8FLX may investigate, restrict, suspend, or terminate access when we reasonably believe that:
- You violated these Terms.
- Your activity threatens users, the Service, or third parties.
- Your account is involved in fraud, abuse, or unlawful activity.
- Suspension is required by law, court order, government request, app-store policy, or service provider.
- Continued access would create security, legal, or operational risk.
Where reasonable, we may provide notice or an opportunity to correct the issue, but we are not required to do so in urgent, fraudulent, abusive, or legally sensitive situations.
Termination does not eliminate obligations or provisions that by their nature should survive, including ownership, licenses, disclaimers, limitations of liability, and governing-law provisions.
17. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 8FLX DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND SECURITY.
8FLX DOES NOT WARRANT THAT:
- THE SERVICE WILL ALWAYS BE AVAILABLE.
- INFORMATION WILL ALWAYS BE ACCURATE OR COMPLETE.
- AI-GENERATED CONTENT WILL BE ERROR-FREE.
- THE SERVICE WILL MEET EVERY USER'S NEEDS.
- DEFECTS OR ERRORS WILL ALWAYS BE CORRECTED.
- RESULTS FROM USING THE SERVICE WILL BE ACHIEVED OR MAINTAINED.
Some jurisdictions do not permit certain warranty exclusions, so some exclusions may not apply to you.
18. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 8FLX AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO THE SERVICE.
This includes, without limitation:
- Lost data
- Lost profits or revenue
- Loss of goodwill
- Business interruption
- Personal decisions based on Service content
- Health, fitness, nutrition, or wellness outcomes
- Reliance on AI-generated information
- Third-party service failures
- Unauthorized access outside 8FLX's reasonable control
Where liability cannot legally be excluded, liability will be limited to the greatest extent permitted by applicable law.
Nothing in these Terms excludes liability that cannot legally be excluded.
19. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of California and applicable United States federal law, without regard to conflict-of-law principles.
To the extent permitted by law, legal proceedings arising from or relating to these Terms or the Service must be brought in the state or federal courts located in California, and you consent to the jurisdiction of those courts.
Nothing in this section removes consumer rights or protections that cannot lawfully be waived under the laws of the user's place of residence.
20. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or modified as necessary to make it enforceable.
The remaining provisions will remain in full force and effect.
21. No Waiver
If 8FLX does not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.
A waiver is effective only if made in writing by an authorized representative of 8FLX.
22. Changes to These Terms
8FLX may update these Terms from time to time.
Material changes may be communicated through the Service, by email, through an account notice, or by another reasonable method.
The updated Terms will display a revised "Last Updated" date.
Where legally required, we will request renewed acceptance.
Continued use of the Service after an update takes effect constitutes acceptance of the updated Terms, except where applicable law requires a different form of consent.
23. Contact
Questions about these Terms may be sent to admin@8flx.com.