Overview
8FLX does not currently offer a permanent free membership tier. An active Premium entitlement is required to use 8FLX, except for approved administrator, moderator, complimentary, grandfathered, beta, or other authorized accounts.
Canceling a subscription is not the same as deleting your account. They are two separate actions with different effects, described below.
Free trial
8FLX Premium starts with a 3-day free trial. You will not be charged during the trial. If you cancel before the trial ends, you will not be billed.
How to cancel your subscription
Cancellation is handled by the payment provider that started the subscription:
- Web (Stripe): Open the app and go to Profile → Manage subscription → Cancel subscription. This opens the Stripe customer portal or sets your subscription to end at the current period.
- Apple / iOS: Cancel through the App Store — iPhone Settings → Apple Account → Subscriptions → 8FLX → Cancel Subscription. The in-app Cancel button will deep-link you there.
- Google / Android: Cancel through Google Play — Play Store → Profile → Payments & subscriptions → Subscriptions → 8FLX → Cancel.
Uninstalling the 8FLX app does not cancel an Apple or Google subscription, and deleting your 8FLX account does not automatically cancel an Apple or Google subscription. You must cancel through the respective platform.
What canceling does
- Stops future auto-renewal.
- Preserves your account and all personal data.
- Keeps your Premium access active through the end of the current paid billing period.
- Does not start the account deletion process.
Refunds
No refund is automatically issued when you cancel. Subscriptions are non-refundable once a billing period has started, except where required by applicable law. Refund requests are subject to the payment provider's rules (Stripe, Apple, or Google) and any applicable law. If you believe you were charged in error, contact admin@8flx.com within 30 days.
Renewals
Subscriptions auto-renew at the price in effect at the time of renewal. We will send a reminder email before each renewal where required by law.
Account deletion (a separate action)
Deleting your account is available from Profile → Delete Account. When you delete your account:
- Access is deactivated immediately and you are signed out on all devices.
- Your account and private data are retained for 30 days. During that window you may sign back in and choose Restore My Account to cancel the scheduled deletion.
- After 30 days, your account and private data are permanently deleted.
- Approved recipes you contributed to the public community may remain, but any author reference is removed and the content is attributed only to 8FLX Community Member.
- An active Stripe subscription is set to cancel at the end of the current billing period. Apple and Google subscriptions must be canceled through the App Store or Google Play — 8FLX cannot cancel them for you.
- No refund is automatically issued.
Questions
admin@8flx.com